Contact information
Contact Us
If you have any questions regarding our trekking pole sizing, backpack torso length fittings, stove fuel compatibility, order status, shipping, or returns, please contact our customer concierge team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Zoxa Trek |
| Website: | zoxatrek.store |
| Email: | support@zoxatrek.store |
| Phone: | +61 8 9550 2500 |
| Business Address: | 83 Boundary Road, Mandurah, WA 6210, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AWST) |
Important Note: The physical address listed above is for corporate administrative operations only. Please do not dispatch returned trekking gear, packs, or parcel packages to this address without obtaining an authorized return warehouse address and RMA document from our support team first.